Overdue Alert
An Overdue Alert is a system-generated notification in ERP that flags pending actions exceeding their expected time limits, such as delayed shipments, overdue invoices, unapproved documents, or incomplete tasks. In logistics, these alerts are vital for proactive issue management, ensuring that deadlines are met and operational disruptions are minimized. Overdue alerts help logistics teams stay on track and escalate problems before they affect service levels.
How Overdue Alert Works in Logistics?
ERP systems monitor task deadlines, document due dates, and milestone targets. When any of these are not completed within the specified timeframe, an overdue alert is automatically triggered. These alerts can be configured by job type, role, or customer, and are delivered via email, dashboard notification, or mobile push. The alert typically includes the overdue item, how long it has been pending, and who is responsible, allowing for swift follow-up and resolution.
Operational Control in ERP Logistics
Workflow Prioritization
Overdue alerts highlight the most time-sensitive or stalled processes, allowing teams to re-prioritize workloads and focus on clearing backlogs first.
Role-Based Execution
Alerts are sent to the specific users or departments responsible for the task, operations for delayed shipments, and finance for unpaid invoices, ensuring targeted resolution.
Document Governance
ERP flags documents that are pending approval, unsubmitted, or expired, like missing PODs, delayed invoices, or outdated permits, keeping compliance intact.
Real-Time Oversight
Supervisors and managers can view consolidated overdue reports on their dashboards, tracking unresolved alerts across branches, clients, or departments.
Escalation Mechanisms
If an alert remains unresolved for a defined period, it escalates to higher management or triggers additional workflows to ensure accountability.
Conclusion
Overdue Alerts serve as an early warning system within ERP, helping logistics providers maintain operational discipline and meet service expectations. By automating follow-ups and ensuring visibility of delays, ERP systems enable faster recovery, better compliance, and stronger customer trust in logistics execution.