Shipment Tracking
Shipment Tracking is the ERP-driven process of monitoring the real-time movement, status, and location of goods as they travel through the supply chain. Using carrier data, GPS integration, and ERP milestone updates, it ensures that logistics providers, clients, and partners stay informed from dispatch to final delivery. This feature is essential in modern logistics, enabling proactive planning, on-time service, and improved customer confidence.
How Shipment Tracking Works in Logistics?
Once a shipment is created in the ERP, a unique identifier is linked with external carrier feeds, GPS devices, or port updates. As the cargo moves through each checkpoint, such as pickup, transit, customs clearance, and delivery, the ERP logs milestone updates, either automatically or through operator validation. These updates reflect on internal dashboards and can also be shared with customers through email, SMS, or online portals. This continuous synchronization supports real-time decision-making, faster exception handling, and smooth operations.
Shipment Synchronization in ERP Logistics
Real-Time Data Ingestion
The ERP system pulls live tracking data from carrier APIs, warehouse scans, or IoT devices to maintain up-to-date shipment records without delay.
Milestone Confirmation
Each key event, pickup, transit departure, arrival, clearance, and delivery is time-stamped in the system, creating an auditable logistics timeline.
Delay Alerts and Escalations
When a milestone is missed or delayed, the ERP triggers automated alerts and escalates the issue to the relevant department, reducing service disruptions.
Client Communication
ERP platforms send automated status updates and tracking links to customers, decreasing the volume of manual queries and improving service experience.
Dashboard Visualization
Interactive dashboards present tracking information through visual maps, progress bars, and color-coded alerts, enhancing operational awareness across teams.
Conclusion
Shipment Tracking in ERP transforms traditional logistics into a real-time, insight-driven process. It not only improves delivery accuracy but also empowers stakeholders with the transparency and responsiveness required for today’s fast-moving supply chains.